Gives you the ability to remotely manage Active Directory environments (DRS only).Allows you to provide support from iOS and Android devices (DRS only).Helps you simplify Windows administration (DRS only).You can even perform audits in Dameware to check your security. Has flexible user security control and agent deployment so that group policy rules can ensure that people who should not have access to other machines don't have it.You can provide a link in chat to invite the user and other required parties to the session. Allows multiple parties to connect and view an issue, and interact by sending and receiving files.
It enables you to lock the user's keyboard so that latency doesn't interfere with the ability to fix user issues. Gives you the ability to work across satellite-latent connections to see what the user is seeing.Allows for multi-factor authentication, including the use of smart cards such as Common Access Cards (CACs).Offers built-in integration with Web Help Desk (WHD) that allows you to launch remote sessions from WHD, and enables automatic ticket creation (DRS only).Lets you remotely access sleeping and powered-off computers.Provides multi-platform desktop sharing and remote control.Enables you to remotely troubleshoot and see what the user sees on their workstation.
Here are some of the many ways Dameware can help you: It is comprised of two key products- Dameware Remote Support ( DRS) and Dameware Mini Remote Control ( MRC), and these are available in a stand-alone version or a centralized version.
If used on internal networks, it doesn’t require internet access. It can be used to gain remote access to machines either in internal networks or external networks over internet. Dameware is a time-tested tool that remains one of the industry's top resources to help IT pros manage growing remote teams and remote work issues.
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